A housekeeping manager’s job is to supervise housekeeping staff members and ensure that their cleaning responsibilities are completed in a timely and orderly manner. He might work as a supervisor in a hotel, school, or hospital, ensuring that employees clean rooms properly and leave them comfortable and appealing to those who must use them. This job entails hiring, screening, and training employees, as well as assigning tasks and inspecting their work. He can also purchase and maintain housekeeping supplies and equipment.
An aspiring housekeeping manager must possess a variety of skills in order to do his job well. Communication, time management, and training skills are among them. A person in this field must also be able to inspire others to do their best work and possibly learn new skills. He needs the ability to stay focused in order to stay on track and stick to a schedule when necessary, as well as the flexibility to change directions when circumstances demand it. He should also be detail-oriented and multitasking capable; math skills are also advantageous.
Supervising others is often a big part of a housekeeping manager’s job. This could entail overseeing a single group of cleaners or presiding over multiple groups, each led by a supervisor. Although the exact requirements for this job may vary, these managers frequently screen, train, and assign tasks to applicants. A person in this position, for example, might assign daily tasks to each member of staff. When a task isn’t completed correctly, he may offer advice and instruction on how to improve.
A housekeeping manager’s job may also include purchasing and maintaining the equipment and supplies that housekeeping staff members require to do their jobs well. He might buy mops, brooms, sanitizers, rug shampooers, and floor buffers, for example. It is frequently the housekeeping manager’s responsibility to have broken equipment replaced or repaired. He might also take stock of cleaning supplies and equipment.
A housekeeping manager may also keep the records necessary for paying employees and send them to the payroll department for processing. He might also deal with issues with the housekeeping staff. For instance, if a guest complains that his hotel room was not properly cleaned, the manager may handle the situation. He may also be in charge of cleaning staff complaints.
A high school diploma or a General Educational Development (GED) credential are usually enough to get a job in housekeeping management. It is usually preferred if you have prior supervisory experience. Some people progress from cleaning rooms to management positions.