IT is a branch of engineering that focuses on the design, development, and security of computers and telecommunications devices. As a result, an IT business analyst works within businesses to develop and optimize computer technology that improves work flow, operations, and production. An IT business analyst may be in charge of securing and improving network functions, implementing new technology to meet the needs of a growing company, and communicating with various departments within the company to ensure that various technological developments are optimized and relevant.
The constant management and security analysis of networks are frequently among the primary responsibilities of an IT business analyst. A network is a collection of computers and related components that share data and programs through a central server. Because the network can transmit sensitive or privileged information, the analyst must ensure that the network is not accessible to those who are not members of the network.
Employees frequently have access to email, documents, and meeting minutes via networks. As a result, the analyst is frequently expected to ensure that all authorized employees can access shared drives and programs easily and quickly. When there are delays or unjustified denied access, the IT analyst is usually in charge of resolving the issue.
When a company expands to include more employees, clients, and subsidiaries, it is common for computer technology to expand as well. It is possible that an IT business analyst will be expected to keep up with current computer technology trends. He or she should be able to apply that knowledge to the company’s needs for faster communication, more data storage space, and more complex networks that may include computers and components from different parts of the world.
The IT business analyst may also be expected to maintain contact with representatives from various business departments. This is so that the analyst can understand each department’s needs and expectations and develop the appropriate computer technology to meet those needs. For example, the analyst may communicate with quality control professionals to learn about complaints and suggestions about computer access that have been made by clients.
IT departments may exist in larger companies with more complex networks and multiple locations, where a number of analysts work and specialize in different needs and types of technology. In these scenarios, a department leader may be in charge of operations. One or two IT business analysts who oversee computer technology performance are common in smaller businesses.