The role of a business system administrator in an organization is usually determined by the company’s specific requirements for those applying for that position. In some companies, the role of a business systems administrator is similar to that of a database administrator in that such a person is responsible for the development and management of a company’s database, as well as the setup of physical hardware and software. Other companies have a more limited role for the administrator, who may be supervised by senior members of the tech team. In this situation, the system administrator may be expected to act as a sort of company customer service representative, answering questions from customers and consumers about computer-related issues.
Setting up the computer hardware in a company, which may include the selection of laptops, desktops, and other related computer hardware necessary for the company’s functions, is one of the roles of a business system administrator. To this end, the system administrator would have to constantly monitor the computers for any issues with the software or the hardware. Such tasks will also include software and system hardware upgrades on a regular basis.
Another responsibility of the business system administrator is to create a database that will serve as a repository for the company’s data. In the event of a negative event, such a business system developer must ensure that there is a strong backup regime in place to protect the information. He or she must also ensure that the server is always available and that provisions are in place for periodic server maintenance to ensure that it is performing at its best. If the server malfunctions for any reason, it is the responsibility of this professional to resolve the issue and return the server to its previous state of efficiency.
In some companies, the business system administrator’s role is more focused on routine tasks and serving as a link between the company and the outside world in terms of information technology (IT). If this is the case, the administrator may be responsible for fielding calls from customers regarding company-related IT issues. The administrator may also serve as a liaison between the company and employees who are experiencing technical difficulties.