The title “information clerk” gives some insight into the duties of someone in this position. A person who handles information can be described as an information clerk. This includes both incoming and outgoing data, such as phone calls and messages, as well as mail and company information. She is also a person who manages information through tasks such as document organization, filing, and distribution.
An information clerk’s specific responsibilities can vary. These are frequently determined by the type of business and industry in which a person in this position works. The majority of information clerks perform tasks that can be classified as basic office clerical functions. This means that someone interested in working in such a position should be familiar with certain office equipment. Information clerks send e-mail and fax documents using the telephone, personal computers, and other electronic devices, according to the Bureau of Labor Statistics (BLS).
In general, a telephone is an important part of an information clerk’s job. Accepting phone calls could take up a significant portion of her time. The telephones that people in these positions typically use are not the same as those found in a home. Multiple lines, call transferring, and interoffice communication are likely to be supported by these machines. A person in this position will almost certainly need to learn how to work with answering services in order to manage calls that have been intercepted in this way.
An information clerk’s computer skills are usually required. Anyone interested in working in this field should be familiar with common word processing and spreadsheet software. Other computer skills, such as database management, scheduling or calendar applications, and industry-specific programs, may be required for some jobs.
Fax machines are pieces of equipment that allow you to send documents over the phone line. Information clerks are frequently entrusted with the task of sending and receiving data in this manner. At the same time, these people are frequently in charge of accepting and sending documents and packages via email, courier, and postal services. This emphasizes the importance of having strong organizational skills and the ability to multi-task in this position.
Interoffice duties for an information clerk are frequently interrupted by her responsibilities to interact with the public. A person in this position may be the first point of contact for customers and other visitors to a company. It could be her job to determine whether or not a person can gain access to other people in the company.