An insurance trainee is a worker or intern in the insurance industry who aspires to work as an insurance agent. Non-licensed insurance employees are sometimes prohibited from providing insurance quotes to customers by regional laws. In this case, an insurance trainee’s responsibilities are typically administrative support. In areas where trainees are permitted to conduct insurance business, the trainee will assist clients by discussing coverage needs. While providing this assistance, the trainee learns about the insurance industry from licensed agents and prepares for the insurance licensing exam.
There are a lot of client files in insurance offices. Information is added to a customer’s file whenever he or she changes a policy, adds or removes a vehicle from the policy, or begins new coverage. The files are frequently maintained by an insurance trainee. Pulling files for customers seeking changes and refiling them once the agent has completed the work are among the responsibilities of this task. Depending on the size of the client database, filing may be a daily, weekly, or monthly task.
Some regions make it illegal for the insurance trainee to accept premium payments, while others do not. The insurance trainee accepts and records premium payments that are sent by mail or brought to the office in person in areas where they are permitted. A receipt for payment is also given to the customer by the trainee. The trainee may also be in charge of bank deposits.
Depending on the type of insurance sold, duties related to specific insurance businesses vary. Vehicle accident statistics for a specific area may be requested of trainees working with a licensed vehicle insurance agent. They use those figures to create reports for the agent, who then sells insurance to customers based on the information provided. An intern or trainee in the health or life insurance industry may be asked to write a report on disease statistics.
Insurance trainees are not permitted to sell insurance policies in most states, but they are permitted to observe sales. Many agents will sit with trainees while pitching their company and products. The trainee listens and learns so that the sales pitch will come naturally when he or she becomes a licensed agent.
An insurance trainee position allows the trainee to gain experience in the field and decide whether or not they want to pursue a career in insurance before investing time and money in getting their license. It provides the trainee with first-hand knowledge of how an insurance office operates. After mastering the administrative side of insurance, the trainee must study for and pass the state exam in order to become licensed.