To work as a front desk receptionist, you’ll need basic office skills, such as computer experience, and at least a high school diploma. Front desk receptionists are the first people visitors meet when they come to a company or organization, and they are often the first representatives of the company they meet. It is critical to present yourself in a professional manner. You might be asked to answer phones or operate a switchboard as a front desk receptionist. It helps if you have a clear phone voice and have experience or aptitude as a switchboard operator.
Because front desk receptionists are frequently asked to perform additional tasks such as data entry, sorting mail, and conducting Internet searches, the ability to multitask is a desirable trait. Many companies place a high value on office workers who are proficient with computers and software. Knowing how to use a variety of commonly used software will be extremely beneficial when looking for work. Local colleges and computer schools, as well as online and other venues, offer software classes.
It’s also important to be able to use office equipment like fax machines, photo copiers, and other electronic devices. Completing training or having your administrative skills certified an organization like the International Association of Administrative Professionals can also help you stand out in a competitive job market. Higher-level training may also assist you in moving up the corporate ladder.
Front desk receptionists should have a friendly demeanor, typing proficiency, coordination, and organizational skills. It is necessary to have good spelling, punctuation, and grammar skills in order to take messages and perform other written tasks. Another desirable trait in a front desk receptionist is a level of polite assertiveness, which helps with visitor screening and monitoring. In general, being a front desk receptionist requires a diverse set of clerical and office skills, as well as strong communication abilities.
Prepare a résumé that is free of typos and grammatical errors when looking for a job as a front desk receptionist. Include a cover letter with each job application that highlights the skills and experience that are most relevant to the company and position. Contact job agencies that specialize in placing clerical and administrative workers to assist you in your job search.
Also, informing everyone you know about the type of job you want can help you land a front desk receptionist position. You never know who your friends, family members, and neighbors are connected to. Examine classified ads in newspapers, search online job boards, and attend job fairs. Make a list of companies in your area where you’d like to work and send a well-written cover letter and résumé to those companies. You can become a front desk receptionist being proactive in your job search.