Working as a lead cashier, also known as a head cashier or front-end supervisor, is a common career path after working as a cashier. To advance to the position of lead cashier, you must demonstrate your cashier skills as well as your willingness to take on additional responsibilities. Once your boss is convinced of your abilities, he or she will most likely be able to promote you to this supervisory position as soon as it becomes available.
The most important step in becoming a lead cashier is to excel as a regular cashier, which can be accomplished in a variety of ways. Maintain a good work ethic by showing up to work on time, with a positive attitude, and dressed professionally. Take care with the money you’re dealing with, making sure you always give the correct change and, if it’s your responsibility, counting out and balancing your drawer at the end of the night.
Lead cashiers frequently deal with difficult customers who may have previously had issues with another cashier. This means that you must demonstrate your ability to assist customers politely and efficiently without becoming angry or stressed when applying for a position as a lead cashier. Because you will be responsible for supervising others as a lead cashier, you must be able to work well with other cashiers. Being a lead cashier has a variety of supervisory responsibilities, but they typically include ensuring that all other cashiers are on task, creating a daily or weekly schedule, and sending cashiers on breaks.
In addition, if you want to be a lead cashier, you should show that you are willing to go above and beyond what is expected of you. If you’re working a slow shift, for example, you could clean up the front end of the store, restock supplies, or ask your supervisor or manager if they need assistance with anything. This not only demonstrates your willingness to work, but also that you are well-versed in the essential aspects of running a business.
Make sure that becoming a lead cashier is something you really want to do. Remember that you will be given more responsibilities and will most likely be in charge of handling larger sums of money. If another cashier fails to show up for work on time, you may be required to run a register in addition to your supervisory and customer service duties. Many people enjoy the more difficult work of being a lead cashier, especially since the promotion usually comes with a small pay increase.