Surveillance operators do not typically require special training, but prior experience is advantageous, and some positions may have an age requirement. Working in this field entails watching over surveillance systems in places like casinos, businesses, and government buildings. The operator can contact authorities to request a response if abnormalities are discovered. Because the work can be monotonous and people need to be able to focus to identify problems on surveillance feeds, sharp vision and good attention skills are beneficial.
Entry-level surveillance jobs can help people gain the experience they need to advance to operator positions. Some facilities will train new hires on support staff even if they have no prior experience as a surveillance operator. This enables people to become familiar with the system, learn the company’s protocols, and begin to develop observational skills while being supervised by a mentor. Candidates with more experience can apply for higher-ranking positions.
There are additional requirements in some situations. Casinos, for example, may require applicants to be at least 21 years old to work as surveillance operators. Some employers also expect applicants to be familiar with how casino games work as well as the rules for the games they play. Knowing how to spot card counting and other suspicious activities necessitates a thorough understanding of the games as well as the ability to spot subtle signs of irregularity. During an interview, an applicant can share information about previous work experience that will be useful on the job.
To work as a surveillance operator in a casino, you may need a gaming license. The requirements for obtaining a license vary, but they may include taking classes and passing an exam. Applicants should be able to demonstrate that they are in good standing with regulatory agencies, that they have current licenses, and that they have recent industry experience that they can apply to their work. Because regulatory concerns aren’t as pressing in other surveillance operator jobs, there may be fewer requirements.
After becoming a surveillance operator, the agency may or may not provide opportunities for advancement. Senior employees may be able to pick the best shifts for them, allowing them to create schedules that suit their needs. People with supervisory experience may be able to find work. These may include better pay and benefits, particularly for those who have worked for the company for a long time.