HVAC sales is a lucrative industry with two distinct customer segments: residential and commercial. Large equipment in the heating, ventilation, and air conditioning (HVAC) product category is referred to as HVAC. This field has undergone significant changes in the last 20 years and is expected to grow faster than average over the next decade, owing in part to the effects of global climate change.
The majority of people begin their careers in residential HVAC sales by working for an HVAC installation company as an entry-level salesperson. These businesses specialize in selling equipment and providing installation services. Homeowners and home builders are the two types of customers for residential products. The size and cost of the unit varies depending on the needs of the user. Many companies, for example, sell small, window-sized air conditioning units with the expectation that the customer will return for a full HVAC unit later.
Most HVAC salespeople in the commercial sector have had some technical training, either as an HVAC mechanic or a repair technician. This level of education is required to properly size the HVAC system, make product recommendations, and comprehend the needs and issues of the user. Determining the appropriate size HVAC system for a combination warehouse and office with a freezer section, for example, necessitates a thorough understanding of the system’s mechanics.
In the HVAC sales industry, computer skills are crucial. At the very least, all candidates must be able to use office productivity software at an intermediate level. In this role, keeping track of contacts, sales activity, and forecasts is crucial. Anyone working in commercial HVAC sales must also be able to write quotations, submit written proposals, and review client specifications and vendor product offerings.
Take the time to prepare for the job interview during the process. Make a list of common interview questions and prepare your responses ahead of time. Before the interview, conduct a mock interview with a friend or family member. Practice paying attention to the question and phrasing an accurate and direct response. Customers appreciate a direct approach and communication style for this type of purchase because HVAC units are not cheap.
Because the HVAC industry is so small, reputation is crucial. Develop a reputation as a team player who consistently goes above and beyond. To provide the best possible service to the client, collaborate with other salespeople, as well as the administrative and service departments. This is the most efficient way to succeed in HVAC sales while learning the necessary skills to advance.