Insurance and insurance-related industries employ claims adjusters. The majority of these jobs necessitate some level of experience or expertise in a particular field, such as auto or property damage. Claims representatives make up a large part of the claims adjuster workforce, and they’re in charge of investigating claims and providing a fair resolution in a timely, efficient, and equitable manner. These jobs necessitate the ability to work with policyholders while evaluating and settling claims based on information provided or discovered during an investigation. Staff adjusters, field staff adjusters, independent adjusters, and public adjusters are all types of claims adjusters.
Some claims adjuster jobs require you to work for a specific insurance company and handle claims exclusively for them in exchange for a salary. Staff adjusters, also known as carrier claim representatives, work for small to mid-size insurance companies and are based in either a corporate headquarters or a field office. These staff claims adjusters are typically in charge of handling administrative paperwork, gathering proof of loss materials, coordinating witness information, dealing with underwriting concerns, and issuing claim payment checks. Field staff adjusters have similar responsibilities, but they work from home or in the field.
Independent adjusters are frequently used smaller and regional insurance carriers to subcontract claims adjusting services. Setting up and managing claims investigations, as well as providing any other general adjusting services to an insurance company, are all part of these independent claims adjuster jobs. Independent claims adjusters typically work in remote locations or in areas where larger insurance companies have yet to establish a regional presence. These adjusters can handle a claim from beginning to end, but they usually need several authorizations from the insurance carrier to move forward and finish the process.
Public adjusters assist in the resolution of insurance claims. The need for claims resolution arose as a result of the long, complex, and confusing appraisal clauses that used to be found in insurance policies. Today, these appraisal clauses have been revised to provide a method for resolving minimal cost disputes allowing both parties to use independent appraisers to determine the true cost of damages. Public claims adjusters are still in use today, but insurance carriers may consider them unnecessary because modern policies are written in simple terms and usually give the insured the benefit of the doubt.