What does a Chief Learning Officer do?

A company’s chief learning officer is a senior executive who decides how to best align employee education and training with the company’s goals, strategies, and market share. This officer devotes a significant amount of time to researching a specific market as it relates to her industry, and advises other company executives on how to best utilize employee work efforts in order to adapt to changing market conditions. The chief learning officer is knowledgeable about and employs appropriate training methods, such as live instruction, hands-on training, and online learning, all with the goal of increasing company profitability.

The research of methods and environments that will most efficiently use resources to stabilize and grow an organization is a major component of this job. The chief learning officer is likely to devote a significant amount of time to researching various aspects of her industry in order to gain a better understanding of market dynamics and customer base. She also has a thorough understanding of learning modes, which she employs to set up systems for properly training employees to contribute in the most cost-effective and profitable manner possible. External trainers and educators, software learning programs, and internal company teachers and supervisors may all be used.

The chief learning officer collaborates with upper management, supervisors, and trainees to position a company to use its workforce most effectively based on the knowledge she gains during this research. The officer spends a large part of his day strategizing and preparing systems for employees to improve their skills and knowledge. She could be involved in the training process or focus on program development and implementation, relying on the expertise of others to train employees.

Learning officers are frequently required to participate in training efforts and are also responsible for evaluating the efficiency of operating systems. The chief learning officer may conduct on-site training or spend portions of her day communicating with and training others through online programs. She might be asked to prepare documents for internal company use or submit paperwork to agencies that help with employee training. She must also keep track of, record, and communicate management staff’s evaluations of training procedures, as well as repair inefficient systems and prepare alternate solutions as needed.

Even those assigned to different categorical departments must maintain relationships with others as a vital job function, even if many of these workers can be classified as human resources employees. Working with internal and external educators, client companies, and industry or governmental agencies concerned with how employees are instructed is an example of this. Meetings take up a lot of time, and the chief learning officer is likely to create and communicate plans and strategies using a computer and other communication devices.