A copier technician is someone who works on copiers and provides service and support. This work entails routine copier maintenance, as well as troubleshooting and repairs for copiers that aren’t working properly. To work as a copier technician, you’ll need at least a high school diploma and, ideally, a certificate from a technical school. These certificates show that a person has completed training and is knowledgeable about copier electronics, including on-board computers.
Copier technicians may work in a warehouse or a repair shop. The facility receives the equipment for maintenance and repairs. They inspect the equipment, replace any broken or damaged parts, ensure that it is operational, and then send it back out. Copier technicians may work for copier manufacturers or leasing companies that provide equipment to a variety of businesses.
Field service is another option for a copier technician. On-site service is provided by these copier technicians who travel to the copier’s location. Their responsibilities include routine maintenance visits as well as emergency visits to address copier issues. Because a copier technician must interact with people in an office while performing repairs and providing instruction on copier use, this type of work necessitates the ability to work under pressure and with people.
Copier technicians could often learn on the job because copiers were primarily mechanical in the past. Because of the computers at the heart of today’s sophisticated copier systems, technicians must be knowledgeable not only in mechanical issues such as feeder trays, but also in copier software and diagnostic tools. To address a problem and get the copier working again, a copier technician must be able to determine whether the problem is with the copier’s mechanics or electronics.
Copier technicians are also present during the initial installation of copiers. These field technicians install the copier and provide training to users so that they understand how to operate it and get the most out of it. Working as a copier technician on installations necessitates excellent communication skills; failing to provide adequate instruction can result in multiple visits to repair the copier after it has been misused.
Because many companies promise quick turnaround for their customers, a copier technician’s hours can be long. Copier technicians are eligible for overtime pay for the extra hours they work, but some people find the long hours difficult to bear, especially if they work in the field and spend a lot of time in the car.