Individuals with customer service skills and a desire to work with food may find a rewarding career as a food expeditor. A food expeditor’s primary responsibility is to keep a kitchen running smoothly and to ensure that customer orders are fulfilled correctly. These individuals can work in a variety of settings, from small mom-and-pop restaurants to large, upscale eateries. Training food prep workers, ensuring sanitation standards, inspecting orders for accuracy, monitoring inventory, and interacting with customers are just a few of the basic job responsibilities.
One of the most important aspects of being a food expeditor is properly training food prep workers. He may instruct workers on how to chop vegetables such as onions and lettuce, as well as how to prepare condiments. He may also train employees to assist with specific dishes served at his restaurant. He must have solid culinary knowledge, be familiar with each dish on the menu, and have leadership skills in order to be effective.
It’s also crucial to maintain sanitation standards. A food expeditor must keep an eye on the cleanliness of a kitchen in order to comply with government regulations and avoid food poisoning. Checking food storage, monitoring food preparation for heat-sensitive items, wiping down counters, and sweeping and mopping the kitchen floor are all examples of this. Some tasks may be performed the food expeditor himself, while others may be delegated to others.
Another duty of this position is to inspect orders for accuracy on a regular basis. Because a food expeditor is frequently the last person to track an order before it is delivered to a customer, he is responsible for ensuring that it is correct and well-prepared. This entails double-checking orders to ensure that meats are properly cooked, sides are correct, and drinks are correct. A food expeditor must have a keen eye for detail and be well-versed in the restaurant’s menu in order to avoid customer complaints.
It’s also crucial to keep track of inventory and keep foods and beverages stocked. A food expeditor must always keep track of all aspects of inventory in order to keep customers happy and maintain the proper stock of menu ingredients. When vendors deliver goods, this also includes placing orders and checking for order accuracy. He must also have a thorough understanding of how long certain foods will stay fresh, as some foods perish more quickly than others.
Interacting with customers is a necessary part of this job. If a customer has a complaint, a food expeditor will usually handle it and make sure the customer has a pleasant dining experience. He will also be the one to replace an incorrect order with the correct food items. As a result, maintaining calm in stressful situations and having a friendly demeanor are desirable qualities in this position.