Heaters, vents, and air conditioners, as well as related equipment such as ductwork, thermostats, boilers, furnaces, and heat pumps, are installed and repaired by a heating contractor. Some heating contractors are also qualified and licensed to perform tasks such as duct sealing and energy audits. A heating contractor should be contacted if a heater or air conditioner breaks or requires any type of maintenance or repair.
Heating and air conditioning contractors are usually certified by the North American Technician Excellence (NATE) program, which is the most prestigious award in the industry. Before a heating contractor can work on a heating or cooling system, he or she must take and pass a state licensing exam. The exam assesses the contractor’s practical knowledge of heater and air conditioner parts, functions, and repair techniques. Mechanical codes, which vary by state and ensure that the contractor protects clients’ homes and equipment while working on their systems, are also tested during the exam. The heating contractor is granted a license to practice in the industry after passing the test, and one of the major responsibilities that comes with the license is adhering to the industry’s codes and regulations.
Many heating and air conditioning companies are required to have insurance, whether it’s business insurance, workers’ compensation insurance, or liability insurance. This protects and compensates a heating contractor for damage caused while the contractor was working at a client’s home. Every heating contracting business should have a license number that is prominently displayed on the company vehicle, as well as on advertisements and paperwork. This number informs the client that the contractor is employed by a reputable firm.
A heating and air conditioning contractor must be willing to prioritize the needs of clients and must always be courteous to them. During client visits, the heating contractor must maintain a high level of professionalism, and it is the heating contractor’s responsibility to explain to the homeowners in layman’s terms what he or she is doing to their heating or air conditioning system. To provide the best service, the contractor must keep up with the most recent developments in heating and cooling technology. He or she must also be able to select the best equipment for each client based on their current system.
When a home requires a new heating or cooling system, the contractor should perform calculations and explain to the homeowner all factors that will be considered when selecting a new system. To grow their business and keep their customers happy, successful heating contractors will cultivate strong relationships with them. Contractors who show concern for their clients’ well-being are more likely to receive repeat business from those homeowners.