A platform manager is in charge of a computer system that a user uses to run application programs. These individuals must possess not only strong computer skills, but also strong communication skills in order to work as part of a team, as well as the ability to work independently. To be successful in this industry, platform managers typically need a four-year bachelor’s degree in a subject like computer science or computer engineering.
Platform managers are responsible for ensuring that software is developed correctly for specific hardware systems. These types of leaders are responsible for developing and implementing device platforms and standards, such as those for mobile devices, as well as desktop and laptop computers. These managers must be able to meet deadlines and work well under pressure while supervising the creation of computer platforms. They should be able to supervise and train workers in this industry and have strong leadership skills.
Computer system managers are also responsible for overseeing major platform projects and purchases. Platform managers oversee projects involving encryption, which entails converting data into a format that is incomprehensible to unauthorized individuals. Technology refresh, a process that involves replacing computer system components to make the system easier to support technologically over time, is another platform manager project. Furthermore, some project managers are responsible for overseeing vendor purchases of software, hardware, and other devices.
A computer system manager’s goal is to produce high-quality products. As a result, a platform manager must maintain an up-to-date portfolio of his or her company’s products and software, and strive to make them easier to use. They must also keep track of current plans and processes, as well as communicate the status of these plans to their organizations through presentations or reports. A platform manager must know how to create accurate metrics reports on a regular basis.
Platform managers occasionally work for businesses that require assistance with web-based platforms. Platform managers, for example, collect questions from web browser users and work to track and resolve issues raised by clients in this role. Because they must work with technical support teams to prioritize which client issues are the most important to address first, these individuals must have strong analytical skills. In order to address client platform issues and recommend solutions, strong problem-solving skills are also required.