The ITIL® foundation exam is the initial qualification that IT service professionals must pass in order to become ITIL® certified. ITIL® is a registered trade mark of the Office of Government Commerce (OGC) in the United Kingdom and other countries, and stands for Information Technology Infrastructure Library. It’s a well-documented standard for delivering Information Technology (IT) in a best-practices environment. The ITIL® Service Management Foundation Certification is another name for this certification.
The ITIL® methodology was originally developed and used by the United Kingdom government, but it is now used by many companies all over the world. As a result, for any serious IT professional, taking the ITIL® foundation exam can be a worthwhile investment. The ITIL® foundation exam is typically taken at the conclusion of a short training course. It is a multiple-choice exam with a pass rate of approximately 90%.
The ITIL® foundation exam is the first step toward basic certification. ITIL® Intermediate Level, ITIL® Expert, and ITIL® Master are more advanced certifications for students who want to take the certification further. All of these certification levels necessitate extensive additional research. Both government agencies and private businesses are in high demand for ITIL® certificate qualifications at all levels. As a result, investing in training and passing the ITIL® foundation exam could be a wise career decision.
At the foundation level, the ITIL® exam consists of 40 multiple choice questions, of which at least 26, or 65 percent, must be correctly answered. The majority of candidates take the exam right after completing an ITIL® foundation training course. Students typically report that the exam is relatively easy, which explains the high pass rate for this exam. Passing the ITIL® foundation exam verifies that you are familiar with the ITIL® concepts, principles, and terminology.
Students who want to study independently for the ITIL® foundation exam should buy the official books as well as some practice tests. This will increase a student’s chances of passing the ITIL® exam on the first try. The material needed to pass the exam, according to students, can usually be learned in three days of self-study.
It is a good idea for an IT professional to include an ITIL® certificate on his or her resume after obtaining one. He or she will be added to a database of successful candidates, allowing potential employers to verify his or her certification. Anyone interested in a career in IT, particularly in IT support or helpdesk roles, should start with the ITIL® foundation certification.