When a client contacts a law firm, the receptionist is usually the first person they see or hear. You will be the company’s face if you work at the front desk. You may be asked to assist with administrative tasks such as composing written correspondence in addition to answering phones and greeting clients. To work as a law firm receptionist, you’ll need a basic understanding of the legal field, computer skills, and administrative experience, as well as a polished, professional appearance.
You should pursue a formal education. A high school diploma is required for the majority of law firm receptionists. Some areas will require you to have specific industry certifications or a college degree in business, administrative assistance, or office management. You should enroll in courses to improve your computer skills, as well as some law terminology training.
Work as a receptionist in a different field to gain experience. Many law firms will want to know you have the required skill sets before you are hired, due to the legal and sensitive nature of law firm work. To gain experience answering phones, typing memos, and greeting clients, apply for receptionist jobs in other fields. That experience should be listed on your resume.
Establish excellent business relationships. Collect letters of recommendation from college professors, former employers, and others who can attest to your professionalism and dependability. When you work as a law firm receptionist, you will have access to sensitive information, and the firm you work for will rely on you to keep all professional secrets confidential.
Develop a fast, error-free typing speed. In the field of law, there is a lot of word processing. You must be able to write letters, memos, and e-mails in order to work as a law firm receptionist. Increase your typing speed as much as possible, with as few errors as possible, so that you can meet deadlines if hired. Include your typing speed on your resume so the interviewer knows how quickly you can compose correspondence for the company.
Dress professionally; law firms aren’t known for their casual attire. Put together a few professional business outfits to wear to interviews. When clients walk into the office, you will be the first person they see. It will be important to potential employers that you dress professionally on a daily basis once you start working as a law firm receptionist. Demonstrate this to them during the interviews.
For lead generation, form a network. Inquire with everyone you know about job openings at local law firms. Examine job postings on the internet. Send your resume to every company in your area that has an opening, and then follow up with a phone call or an e-mail requesting an interview.