Those interested in working as patient service representatives should first obtain a high school diploma or an equivalent certification, such as a General Equivalency Degree (GED). While college degrees are not always required of aspiring patient service representatives, many professionals in this field find that having one makes it easier to find work. A college education can also help you learn communication and computer skills, which are necessary for anyone who wants to work as a patient service representative. After you’ve prepared yourself learning the necessary skills, it’s often a good idea to enroll in the necessary training to become a patient service representative.
Patient service representatives are healthcare professionals who assist patients and healthcare providers with tasks such as medical record preparation, communication with patients and their loved ones, and some receptionist duties. Communication skills and the ability to perform basic administrative tasks are common among professionals in this field. Patient service representatives, like most health professionals, enjoy helping others.
Official certification is usually required to work as a patient service representative. Recognized medical institutions, such as the Mayo Clinic in the United States, usually offer this certification. A high school diploma or GED is frequently required to qualify for a certification program.
Many people who enroll in certification programs do not have a college diploma, though continuing education can help. Colleges and vocational programs can provide some necessary skill sets, such as the ability to learn new computer programs. It’s also beneficial if you’ve had some professional or medical communication training.
The cost of tuition varies depending on the certification program. However, having some money saved is often required to work as a patient service representative. In some cases, you may be able to borrow money to pay for your education. Some programs provide tuition assistance to certification candidates who are experiencing financial hardship.
In some cases, a person who wants to work as a patient service representative can enroll in a training program that guarantees employment at a facility where certification is earned. Some professionals may receive certification from non-profit organizations, after which they must prepare resumes to send to potential employers. Your choice of path may be influenced your proximity to a hospital or clinic.