A quality assurance specialist ensures that a company’s products, services, and processes are compliant with industry standards. The education you’ll need to become a quality assurance specialist will vary employer, as some may require you to have a degree in the company’s field — for example, a health-related degree if you want to work in healthcare quality assurance. A high school diploma or a General Educational Development® (GED®) diploma may suffice when special knowledge and skills are not required. To get this job, you might need a lot of experience in a specific industry. In addition, this position usually necessitates leadership abilities, the ability to effectively train others, and an analytical mind.
Unlike some jobs, where a bachelor’s degree is required, educational requirements for quality assurance positions can vary. Some employers will look favorably on your resume if you have a bachelor’s degree, whereas others may only require a high school diploma or a GED®. When a degree is required, choosing a degree in the field in which you will work will give you the best chance of landing the job you want. A computer science degree, for example, may assist you in obtaining employment with a software company. A health-related degree may also be a better choice if you plan to work in the healthcare industry.
When you want to work as a quality assurance specialist, you will almost certainly need experience specific to the company for which you will work. If you choose to work for a call center, for example, the company will most likely expect you to have prior call center experience and be able to understand and follow the company’s specific goals and policies. Knowing both is essential for ensuring that quality standards are met. Although some employers may be willing to provide training, the more experience you have, the better your chances of landing this job will be.
When it comes to becoming a quality assurance specialist, leadership and training abilities are frequently required. This is due to the fact that your job may entail more than simply pointing out flaws in a company’s business processes. You might also be in charge of assisting a company’s employees in improving their performance. This may entail developing training programs and, if necessary, providing coaching. It could also entail providing both written and verbal feedback.
To work as a quality assurance specialist, you’ll almost certainly need analytical skills. These abilities will most likely come in handy when it comes time to evaluate the company’s products and services and determine where improvements are required. They may also assist you if you are asked to make recommendations for improving your employer’s policies.