People are constantly purchasing tickets, waiting to board their flights, and exiting terminals after their flights arrive at airports. At an airport, dozens of different types of workers are required to ensure safety and efficiency. Conducting security screenings, loading and unloading baggage, and monitoring arrivals and departures are all examples of airport jobs. Employees in customer service work at ticket counters, restaurants, bookstores, and gift shops, among other places. To handle behind-the-scenes tasks, most airports employ administrative professionals, mechanics, and technicians.
Air traffic controllers, ramp service agents, and security personnel all help to ensure that planes depart and arrive on time. The loading and unloading of baggage from airplanes is the responsibility of a ramp service agent. He or she weighs bags, double-checks tags, and places them on the correct flights. When a plane lands, a ramp agent unloads the luggage and determines whether it should be transferred to another plane or brought into the airport for pickup. To get bags to their destinations quickly, agents frequently use electric or motorized vehicles.
To maintain order and safety, airport security personnel monitor cameras and conduct walkthroughs of the airport. Passengers are screened before entering terminals in some airport security jobs to ensure that they are not carrying any prohibited items. Air traffic controllers typically direct arriving and departing planes from towers and runways. They keep an eye on radar systems and communicate with pilots to ensure that takeoff and landing runways are clear.
Customer service responsibilities, such as selling tickets and confirming reservations, are common in airport jobs. Customers can make reservations over the phone, online, or in person with the help of ticket agents. They assist passengers in checking in for flights and directing them to the correct terminal. Customers can get boarding passes and baggage claim slips from ticket agents, and they can also ask them questions about their flights.
At most large airports, you’ll find bookstores, gift shops, restaurants, and parking structures. Retail and food service jobs at airports are typically very similar to similar jobs in other settings. Workers are needed to sell goods, prepare and serve food, and keep the environment clean and friendly. Professional parking enforcement officers provide security in both short- and long-term parking structures, as well as collect payment from motorists as they exit their vehicles.
Aerial mechanics, equipment technicians, and administrative workers hold other airport jobs. Mechanics and technicians keep machinery in safe working order performing repairs and preventive maintenance. At an airport, administrative personnel such as human resources workers, accountants, and executives perform business-related tasks. They are in charge of managing finances and making managerial decisions in order to increase profits and efficiency.