In a restaurant setting, a bartender serves customers food and beverages. She may be in charge of customers who are seated at a counter or bar, at tables in the restaurant, or both. She may work alone or with a team of servers, cooks, and managers, depending on the volume of customers.
A bartender’s primary responsibility is to provide excellent customer service. She is frequently required to survey customers in her area of responsibility to ensure that they have received everything they ordered and are satisfied with the items received. If additional services or items are required, the attendant is expected to respond quickly and courteously.
A bartender is normally expected to prepare food and beverage orders for other customers after her customers’ service needs have been met. To accommodate customer requests, she is frequently asked to change ingredients or presentations. If an item is returned for any reason, she is usually expected to correct the error and serve the customer the correct order.
Cleaning and maintaining the bar is customarily part of her responsibilities. General responsibilities for this position include wiping down counters and tables, as well as removing dishes and debris from eating areas. Refilling condiment containers provided at the bar and on tables, as well as restocking counter items available for customer selection, such as chips and snacks, is usually part of her job.
If food preparation areas need to be stocked before the bar opens, the attendant is usually in charge of doing so. Slicing vegetables and meat, preparing soups and salads, and arranging utensils and pots for easy access during service are all common tasks. It is a common part of her job for her to keep these areas stocked throughout her shift.
The bartender is usually required to process payments from her customers as they prepare to leave the establishment. This position generally necessitates an understanding of cash handling procedures as well as the ability to handle credit and debit card transactions efficiently. To be a successful bartender, you must charge customers accurately.
To be a successful bartender, you must be friendly and have good organizational skills. It is strongly recommended that you have strong math skills. To prepare customer checks that are readable both staff and customers, legible handwriting is usually required.
For this job, a high school diploma or equivalent is usually required. It’s preferable if you have experience with food preparation or customer service. Bartenders who excel at serving food and providing excellent customer service are frequently promoted to management positions.