A clinic office manager is a medical clinic employee who is in charge of overseeing all administrative duties as well as the employees who work there. Everything from planning administrative duties and hiring the employees required to run the medical clinic to implementing all of the duties that the clinic office manages are included in the responsibilities. The duties of a clinic office manager typically include overseeing billing, managing and supervising the staff, and providing customer service to the patients. In addition, the clinic office manager serves as a liaison between clinic employees and the clinic’s doctor or doctors.
One of the most important responsibilities of a clinic office manager is to ensure that the administrative office runs smoothly. Hiring a medical and billing coding employee to work in the office is part of this. Another option is to hire a company to handle your medical billing and coding. It is up to the clinic office manager to evaluate and determine which method of medical billing and coding is the most efficient and cost-effective for the clinic.
On the administrative side, the clinic manager should determine the types of employees the clinic requires. Once the clinic office manager has determined which types of employees are required to run the business, it is up to the manager to find, interview, and hire these individuals. The manager is also in charge of providing new employees with new hire paperwork, tax and payroll forms, and distributing this information to the appropriate parties, such as the clinic’s payroll company.
When a patient has a problem or a complaint, the clinic office manager usually takes over as customer service supervisor. They will speak with the patient to determine the nature of the problem or issue, and then offer suggestions for resolving the issue.
The administrative side of the business is represented the clinic office manager. The medical side will have a manager who will oversee the needs of the clinic’s doctors, nurses, and medical staff. The office manager and medical manager will collaborate to ensure that both sides of the business’s needs are met, ensuring that the clinic runs smoothly.