A corporate services manager’s job description is wide-ranging and varies industry. The most common job function or duty for this position is to manage an organization’s relationship with its vendors or clients. Furthermore, the manager frequently collaborates with other departments to meet event or marketing needs, which may overlap with marketing or public relations departments. He or she may also collaborate closely with human resources to put in place company-wide structure and protocol.
A corporate services manager will frequently track customer satisfaction in the service industry. This may necessitate the individual acting as a liaison between the company and its clients in order to maintain open and viable lines of communication. He or she may use a variety of methods to monitor activity between the company and its clients without being directly involved on a day-to-day basis. Many people in this field have excellent interpersonal skills as well as exceptional problem-solving abilities.
In the nonprofit sector, a manager is usually in charge of raising funds for the organization. He or she may also be in charge of the organization’s communications with high-level donors. A common job duty for this position is to put planned strategies into action. The person is frequently expected to be both a team player and a team leader.
Corporate services managers are frequently called upon to perform analytical tasks related to corporate planning and relationships. An individual in this position should have excellent organizational skills, and a background in customer service or client relations may be advantageous. Excellent written and verbal communication skills are a plus in this position because it frequently requires someone to generate and present reports.
Because these managers must often juggle multiple tasks at once, the ability to prioritize is advantageous. When it comes to assigning tasks that contribute to the company’s goals, knowing the organization’s hierarchy is critical. Some collaborate with event planners to develop activities that encourage participation and communication between the company and its customers. Administrative support staff may occasionally collaborate with this individual to complete company tasks.
The responsibilities of this position vary depending on the industry, and specific responsibilities are tailored to each industry. Many responsibilities are shared with other departments. However, the manager is primarily in charge of both internal and external corporate relations.