A career as a field technician is frequently a technological one. Field technicians travel between an employer and customers or a work facility, such as an electrical plant, to perform their duties. These skilled technicians are in charge of installing, updating, or repairing a customer’s service, which can range from telephone, cable, and satellite television to Internet service. Technicians in this field must have a standard driver’s license and be willing to climb to certain heights in some instances.
Individuals who are good at customer service should be considered for any field technician position. The job entails not only entering strangers’ homes and businesses, but also communicating with them to provide clear instructions on how the equipment for the various services works. In addition, if customers are having problems with their services, it is the field technician’s responsibility to diagnose the issue and determine whether or not a product needs to be replaced. It is very likely that anyone filling a field technician position will be required to work weekends and overtime.
Not only must electrical service technicians be comfortable around people, but they must also be able to work with cables and wires. These professionals must follow any regional or employer-specific safety regulations. Electrical systems may be installed or maintained field technicians in this industry. Formal training will almost certainly be required, but with industry experience, this may be waived in some cases. Technicians should be able to read and interpret blueprints, and they should be comfortable sketching rough sketches and writing reports based on their experiences.
Customers may receive bundled product packages from field technicians who install cable or digital subscriber line (DSL) services. Television, high-speed Internet, and telephone lines are all common services. Home theater systems and other video and entertainment products may be installed these technicians. The work entails everything from repairing to installing these services, as well as preventing problems and testing equipment. Field technicians are responsible for keeping trucks used on jobs stocked with enough inventory so that tasks can be completed in one visit.
Professionals in this field frequently receive training from their employers, and a high school diploma or other equivalent education may be required. A retirement plan and health benefits may be included in the benefits package for field technicians. It’s also possible that field technicians are given free service for specific products.