A restaurant supervisor is in charge of almost every aspect of a restaurant’s operation at its physical location. These supervisors are in charge of ensuring that customers are satisfied, training employees, and ensuring that the restaurant follows all rules and regulations set forth by local health and government officials. Supervisors may be in charge of handling and balancing the money taken in between shifts, in addition to looking after guests and employees. People in this position are occasionally seen working in restaurants in a variety of capacities. They can usually wait tables, cook, and serve as a host or hostess if necessary.
Even if a restaurant supervisor appears to be in charge of a particular establishment, he or she must usually report to a higher-ranking management branch. Many restaurants, especially large chains, have a separate official headquarters from the restaurant or restaurants. Official headquarters management may hire rsupervisors to keep the restaurant open at its physical location so that they can focus on other aspects of the business, such as advertising and finances. The restaurant supervisor is trained to deal with almost all day-to-day issues, but he may need to contact upper management on occasion if a situation arises that he cannot handle on his own.
Some people go to college or culinary school to pursue a career as a restaurant manager. Restaurant management degrees are available from a variety of schools. It is also not uncommon for someone who has never attended college to work as a restaurant supervisor. Some people begin their careers as servers or cooks in a restaurant and work their way up to this level of management over time. Many major restaurants prefer to hire a college-educated restaurant supervisor, while others have no problem promoting qualified employees who have worked for the company for a long time but have never received any formal restaurant management training.
A restaurant supervisor’s salary is determined by a variety of factors. How well a restaurant pays all of its employees, whether or not the supervisor has any formal education in the field, and how long the supervisor has been with the company are all factors that may influence salary. A person who wants to work as a restaurant supervisor might benefit from taking a few restaurant management courses. People who excel at this type of work may be promoted to higher levels of management within the organization.