A manager of administrative services oversees the services that support a company’s employees, customers, and clients. Unlike a department manager who focuses on a single area, such as human resources, inventory control, or accounting, this job entails overseeing support for multiple departments at the same time. Procurement of materials or property, allocating employee space, company maintenance needs, and records management may all be part of the job description. This position may also be in charge of ensuring that contracts, regulations, and safety and insurance standards are followed. The size and structure of the company determine the number of departments assigned to the administrative services manager.
An administrative services manager can work for any type of company. A person who efficiently directs support services for multiple departments can benefit small to large businesses. There may be conflict and duplication of effort when services are directed specific departments within a company. These situations can be avoided with the help of an effective administrative services manager.
This position in a small business entails overseeing services for both the personnel and physical administration departments. Physical administration services cover operational departments like mail distribution, telecommunications, and parking, while personnel services focus on internal functions like payroll and administrative support. These departments usually have a small number of employees and only need one person to manage their support service requirements.
Administrative services managers are frequently employed larger companies. In these situations, the administrative services management hierarchy may be organized to meet the needs of entry-, mid-, and upper-level management. Administrative services managers are typically assigned to each tier of management and are responsible for specific service needs.
Employees in this position may be required to work double shifts in some companies. They are sometimes thought to have a light workload because they only administer services. As a result, they may be called upon to serve in other managerial capacities that are more closely aligned with their skills, such as personnel, purchasing, contract administration, or operations.
Materials handling, data processing, secretarial support, facilities maintenance, and payroll are typically under the supervision of an administrative services manager. She can get a job as an administrative services manager if she has experience in any or all of these fields. Any management experience is also a strong qualification for the job.
This job requires the ability to prioritize projects effectively. Having successful experience with multitasking and conflict resolution is also beneficial. It is highly desirable to communicate effectively with all levels of management and personnel. It’s a plus if you’ve worked in administrative or executive support before.
An administrative services management job requires a bachelor’s degree in business administration or a field related to the company’s business. A management background may be accepted in lieu of a degree. When advancement into management is desired, this position is frequently a preferred transitional move within a company.