The ability to communicate with people in a friendly manner is the most important skill to have as a cocktail waitress. You should also have a good memory in order to remember orders and people’s faces. Other essential waitressing skills include good balance and the ability to move quickly. You might need to know how to make some cocktails or drinks in some cases.
When you work as a cocktail waitress, a large portion of your income comes from customer tips. Customers will want to leave you tips if you are friendly and helpful to them. Another important skill to have is the ability to converse with people in the restaurant or bar, as well as the ability to remember the names of frequent customers. Knowing your customers’ names increases the chances of them returning to your restaurant.
Another important skill for a cocktail server is politeness. Even if a customer is being extremely rude to you, you should maintain your composure and be courteous to him. Because you’ll almost certainly be working with alcohol, you’ll need to know what to do if a customer has had too much to drink or if a customer under the age of 21 wants to drink.
You’ll also need good memory skills as a cocktail waitress. To avoid embarrassment, you must not only remember each customer’s drink order long enough to place it, but you must also remember who ordered what when delivering the cocktails. You’ll be able to remember the names and faces of your regular customers if you have a good memory.
Working as a cocktail waitress necessitates balance, strength, and agility because part of the job entails carrying trays of beverages to customers through a frequently crowded area. You don’t want to spill a drink on a customer or knock over the tray you’re carrying. You must be able to lift a certain amount of weight because trays of glasses full of liquid can become very heavy. If you’re serving food, you’ll have to lift trays piled high with plates and other dishes.
To work as a cocktail waitress, you must also be familiar with alcoholic beverages and the menu of your establishment. If a customer inquires about the contents of a drink or a food item, you should be able to respond quickly. Cocktail waitresses may also be in charge of getting simple drinks like bottled beer, draught beer, or wine in some restaurants. In some cases, you may be expected to make your own cocktails.