A term used to describe the systematic instruction or training provided to employees of a business or professional group is organizational learning. Because it frequently involves an entire group of workers learning to conduct business in a new way, organizational learning is also known as change management. A company that sends most or all of its employees to a seminar or workshop to learn a new computer program is an example of this concept.
There are a variety of approaches to large group or organization education. A whole-group approach is sometimes used, and the business or operation is shut down for a period of time while training takes place. It’s also common for only department heads or upper-level management to receive new training, which is then disseminated to other employees through the system. Effective leadership and accountability are essential for true change to occur in any organization.
Professional development that is effective must clearly state the need for the new information or techniques being presented, as well as allow individuals to buy into the changes that will be implemented. This can be accomplished by providing clear, dynamic instruction and training in the beginning, and then checking for understanding and support on a regular basis during implementation. Facilitators or trainers who are well-versed, personable, and capable of providing individual feedback can aid in the achievement of positive organizational learning outcomes.
With adult learners, providing organizational learning that meets the individual needs of different learners and learning styles may be beneficial. Adult learners are often quite skilled and at ease with their current techniques, so introducing new ones can cause resistance or discomfort. Current employees will have to learn new methods as well, so effective organizational learning should take these factors into account.
Change may be beneficial to an established business or organization in adapting to new industry developments. As a result, organizational learning is also known as adaptive learning. A company may take pride in its ability to adapt and market itself as such. Emerging technologies are one area where companies must invest in employee education or organizational learning. As consumers’ technology usage evolves, industries must evolve and adapt to meet new consumer demands.