Those who work as banquet servers must juggle a variety of tasks during each shift. Men and women should keep in mind that while customer service is important, many other skills are also required when applying for a job as a banquet server. Banquet servers, like most restaurant servers, are expected to be attentive to the needs of the guests while remaining unobtrusive. During, before, and after the meal, these servers must be physically and mentally capable.
Banquet server positions are available in a wide range of establishments, including large restaurants and hotels. These jobs are most commonly found in catering halls, convention centers, and private clubs. These types of venues can accommodate events of all sizes, but the most common are business meetings, weddings, and private parties. Banquet server jobs may be available for those looking for part-time or full-time work during the day or evening.
Servers must be available a few hours before and after each event because banquet facilities cater breakfast, lunch, and dinner functions. Banquet servers are responsible for setting up and dismantling events. Most banquet servers do not work a regular “nine-to-five” schedule due to the varying timing of each event. Many banquet halls require tuxedo-like attire, so uniform requirements may be strict.
At banquets, servers do more than just serve food. Servers are busy setting place settings, folding napkins, setting silverware and dish displays, arranging centerpieces, and setting out water or coffee if necessary before the party begins. Good servers also study the menu for that function so that they can answer questions about ingredients and preparation if a guest asks. Furthermore, most banquet server jobs necessitate employee collaboration, as many servers work in pairs at tables.
Servers should pay attention to the guests throughout the meal. It is the server’s responsibility to refill a beverage or remove a plate. It is the server’s responsibility to seek assistance from a team member or manager if he requires assistance.
Employees at each banquet facility are required to do something different. For example, a resort that specializes in breakfast served at its catering hall might boast about its fresh-squeezed orange juice and beautiful table settings. Before the guests arrive, the banquet servers may need to squeeze those fresh oranges and set up the table displays. In situations like these, the server must frequently arrive before sunrise.
Similarly, servers must clean up after a late-night wedding party. Clearing any leftover dishes from the tables, removing the linens and centerpieces, wiping everything down, and sweeping or vacuuming are the most common ways to clean up. Banquet server jobs in some facilities require servers to perform pre-event set-up tasks.
Guests should be treated with respect banquet servers. A server should politely respond to any questions and, if necessary, seek clarification from a manager or chef. In terms of health codes and serving liquor, he should also adhere to local and national policies and regulations. Banquet servers must check identification cards to ensure that those ordering liquor are of legal drinking age.