In the medical field, there are numerous clerical positions available. A medical records supervisor is in charge of keeping a medical records department organized and running smoothly. He or she oversees all of the department’s activities, including filing, billing, coding, customer service, and a variety of other projects.
A medical records supervisor is in charge of scheduling staff work shifts, hiring employees, and training them. A part of the job entails conducting interviews with potential employees. A supervisor’s typical tasks include assigning or shifting tasks and planning out the day-to-day operations of an office. On a regular basis, he or she interacts with medical coders, medical billers, and other medical professionals.
Medical records supervisors are responsible for overseeing all employee tasks. In the workplace, he or she must strive to maintain both quality control and employee morale. Supervisors often devise their own strategies to complete these tasks, despite having a health information degree or higher qualifications.
This job, like most others in the medical field, entails a steady stream of paperwork. On a daily basis, daily activities, complaints, worker absences, and other issues are documented. Workers’ performance is evaluated on a regular basis. Supervisors typically double-check chart analyses and other documents for accuracy and timeliness. They also keep track of any irregularities, such as missing medical records.
When a customer complains about a medical records department, the medical records supervisor is usually in charge of finding a solution. A violation of the Health Insurance Portability and Accountability Act, or HIPPA, may be the source of such complaints. A HIPAA violation can result in serious legal consequences, so the supervisor should do everything she can to prevent this from happening.
Medical records supervisors often assist in the creation or revision of forms in addition to filling them out. General edits, the addition of new guidelines or laws, or the creation of entirely new documents for new procedures or doctors are all possible developments or revisions. They are also often in charge of ensuring that all current federal, state, and agency laws, as well as third-party payer regulations, are followed within a facility.
Medical records supervisors are sometimes in charge of providing evidence during court proceedings. They may be required to give depositions or testify about the accuracy of any disputed medical records. A medical records supervisor in the lab may be in charge of overseeing diagnostic assignments, recording, and transcripts.