A theme park manager is responsible for overseeing the park’s day-to-day operations. He works to ensure that the park’s visitors have a good time. His job also entails ensuring that employees are aware of their responsibilities and are capable of carrying them out effectively. Theme park managers also oversee and plan improvements to their parks, ensuring that they remain competitive.
One of the most important responsibilities of a theme park manager is to oversee the visitor experience. This can include anything from the park’s appearance and operating hours to the accessibility of rides and restroom facilities. A theme park manager also develops plans and strategies to ensure the park’s visitors’ health and safety. He usually establishes customer service policies that dictate how employees should treat visitors and respond to their needs in order to keep them satisfied.
Theme park managers frequently make decisions about park policies. A theme park manager, for example, may have to decide when the park will open and close each day. He can also decide when the park will open for the season and when it will close. When the weather forecast predicts bad weather, the park manager must often decide whether or not to open the park for the day. A person in this position may also be responsible for developing policies regarding when a visitor is eligible for a refund or credit on his admission fee.
A theme park’s rides and attractions must be maintained to ensure that they remain in good working order. An inspection and safety routine is usually implemented by a theme park manager. He may also decide when new rides will be added, as well as when older or less popular rides will be retired. In addition, the person in this position develops emergency plans and strategies, such as evacuation plans and emergency medical care strategies. He may also be in charge of security personnel who help keep visitors safe in the park.
Some theme park managers are also responsible for keeping up with industry changes and keeping track of what their competitors are up to. The information gleaned from these efforts frequently aids the manager in determining when to make improvements and how to keep the park competitive. A theme park manager might also help promote the park’s attractions.
The scope of a theme park manager’s responsibilities may vary depending on the park’s size. He may have a more hands-on role and work closely with his employees in a smaller park. In a larger park, he might set policies and then delegate implementation to other managers or department heads.