An Information Technology (IT) trainer is a person who is in charge of creating IT training programs and coordinating technology-based training sessions for a company’s employees. At least one IT trainer is frequently employed by major corporations, and smaller businesses frequently hire self-employed trainers on a contract basis. Because science and technology companies require employees to have a deeper understanding of IT than companies in other fields, the complexity of IT training varies by industry.
IT instructors must be well-versed in computer programs, communications, and web-based applications. An IT trainer’s college degree in Information Technology, Computer Engineering, or Computer Science is frequently required by employers. Trainers with an education degree or a background in teaching are frequently hired by companies that only require employees to have a basic understanding of IT. Small businesses may combine the IT trainer and IT support jobs by hiring one or more people to manage the company’s network and provide training to other employees.
The IT trainer must collaborate closely with department managers and human resources personnel to develop training programs that will equip employees with the skills they need to do their jobs effectively. A company may create multiple versions of the same basic training that are tailored to the needs of employees who perform various job functions. IT trainers must become familiar with employee computer programs in order to teach new employees how to navigate the systems and deal with problems and potential glitches.
For company employees, IT trainers frequently create computer-based training programs or schedule interactive classroom training seminars. To produce easy-to-follow directions and provide clear instructions to trainees, trainers must have good communication and language skills. To ensure that employees have benefited from the class, many trainers include some form of testing in the training. When employees have problems with company systems, the IT trainer must act as a liaison with IT support and investigate possible solutions.
Self-employed independent IT trainers frequently focus on learning specific types of technology, such as new computer software or communications devices. Many businesses hire independent trainers to conduct training sessions for company IT employees, who then use the information to conduct their own training sessions with other employees. If they are able to secure contracts with major companies, self-employed trainers can earn a lot of money. The pay scales for full-time corporate trainers vary greatly, as some small businesses hire trainers as entry-level employees, while large corporations frequently pay high salaries to attract specialized trainers.