A labor relations manager serves as a link between management and employees, ensuring that both groups are satisfied. He may work for government agencies and deal with both union and non-union employees. These managers are commonly found in both small and large businesses. This profession frequently employs people to teach the subject at the college level or to work as independent consultants for for-profit and non-profit organizations.
A labor relations manager is generally required to be well informed on the most recent labor and wage laws in the region in which he works to be competent in this position. He is frequently called upon to interpret policy changes for management and employees, as well as to explain contract language and subtext. In some cases, he is tasked with representing management’s point of view to union representatives.
A labor relations manager’s job entails a significant amount of conflict resolution. He or she typically intervenes to mediate a minor issue before it escalates into a full-fledged workplace complaint. Workplace disruption, lawsuits, and strikes are frequently avoided as a result of this intervention. It frequently necessitates communication with a wide range of stakeholders, including government agencies, labor unions, employees, and management.
If a labor relations manager works for a local or regional government agency, his responsibilities may be more focused on issues that affect government employees. Job classifications, labor laws, guidelines, and rules relating to workplace safety codes, wages, hourly workers, and general fair employment practices are frequently discussed. Some managers conduct economic research, workplace communications research, and labor law research for government agencies, as well as compile statistics.
Whether a labor relations manager works in the private or public sector, his daily responsibilities are usually the same. He is frequently required to keep track of all workplace activities involving labor or workplace communications. The manager is often required to be objective in his observations and reports because he is frequently expected to attend meetings of both employee and management representatives. A person in this position is frequently expected to produce statistical reports based on labor relations activities.
A good listener who is fair-minded and empathetic to all parties is what a successful labor relations manager is known for. His organizational abilities are crucial, as he is frequently inundated with paperwork and files pertaining to a variety of issues that may remain open for weeks or months. It’s a plus if you have excellent oral and written communication skills.
To be considered for this position, you must have a bachelor’s degree in business administration, labor relations, or human resources. A master’s degree in a related concentration may be required for senior positions in labor management. It is preferable to have prior experience as a union representative, shop steward, or human resources manager.