What Does a Technical Systems Analyst Do?

A technical systems analyst implements or upgrades the computer systems of a business, government agency, or non profit organization through the selection and configuration of computer hardware and software. A typical technical systems analyst works in his company’s information technology (IT) department. The technical systems analyst considers the issue or goal, determines means for solving or achieving said issue or goal, recommends equipment and software to his supervisor, and oversees the ordering and installation of the information systems when determining the appropriate set up. A technical systems analyst typically needs a bachelor’s degree as well as relevant knowledge and experience in information systems.

In order to perform a systems analysis, the analyst must meet with management to determine what the company or organization requires. What data the system will have access to, how the data will be organized, and how company personnel will retrieve the information when needed are all topics covered in such meetings. These requests must adhere to the computer system’s technical specifications. To accomplish this, the technical systems analyst uses a variety of mathematical formulas, data modeling, and accounting principles to prove that the required computer system can meet management’s needs at a reasonable cost and with minimal training. The technical systems analyst then presents his proposal to management for consideration in a subsequent meeting.

The systems analyst’s role shifts from architect to liaison if the proposal is approved. The analyst must act as the company’s primary representative when dealing with computer system vendors or IT installers due to the technical nature of implementing a computer system. He has to make sure that all of the equipment is up to company standards. After the computer system is installed, the IT department is responsible for testing it, identifying any issues, and debugging it. Employees in this department may also be trained on how to use the new system or instruction manuals may be published.

Applicants with a bachelor’s degree or relevant certification in computer science, information science, advanced mathematics, engineering, or applied science are typically preferred human resources directors looking to hire a technical systems analyst. Graduate degrees may be required for supervisory positions or jobs involving complex computer systems. Some companies require a technical systems analyst to have a master’s degree in business administration due to the interconnected nature of IT systems and business operations. Experience with computer systems and the ability to solve problems using reason derived from honed analytical skills are intangible qualities that hiring directors look for in a technical systems analyst. People working in this field should also be good communicators.